Emergency service

• Technicians or engineers available 24/7, 365 days a year
• Support and initial diagnosis over the phone
• Rapid on-site mobilization with fully equipped service trucks
• Failure analysis and testing to pinpoint the source of the problem
• Implementation of corrective actions or temporary solutions
• Assistance with restarting electrical equipment

Common issues diagnosed by our teams include:

• Circuit Breakers: lack of lubrication, faulty protection unit, mechanical breakdown, etc.
• Cable Breaks: precise location of the fault to enable quick repairs
• Untimely triggering: deployment of specialized recorders to capture waveforms at the time of tripping without apparent cause
• Transformer Failure
• Loss of Phase in Three-Phase System
• Loss of Control Power Supply
• Etc.